During the school year, if your Chromebook is not functioning properly:
Students in Grades K-5 should alert his/her teacher
Students in Grades 6-12 should send and e-mail to email@example.com. In this email, please include:
Name of Student
Name of school
Description of problem
NOTE: ONLY E-MAILS FROM DUNLAP STUDENTS OR FACULTY WILL BE RESPONDED TO DURING eLEARNING DAYS
If necessary, a technical support employee of the District will assess the
Chromebook and attempt to correct any problems with it. In all grades, students will be
issued a loaner device, if available, while this student’s Chromebook is being repaired.
The loaner Chromebook should be treated the same as the student’s device.
In the event your Chromebook is lost or damaged, you will be responsible for replacement or repairs as follows:
If the District determines that the damage is the result of an equipment failure covered by a warranty, the warranty will apply with no further action required.
If the damage is the result of a student’s negligence or intentional destruction, or if the Chromebook is lost, you will be required to pay in full for the repair or replacement of the equipment according to the District’s cost share program.
In the top left next to the refresh button there is an I with a circle around it (May also say secure or not secure or may be a lock), click that.
When you click the I (May also say secure or not secure or may be a lock) with a circle around it a dropdown menu will appear. Look for flash and select Allow. **You may have to click on Site Settings**
A ribbon will appear asking you to reload the site.